In an era of unprecedented change, technology offers insurance clients greater access to information than ever before. Out of this revolutionary advance, a new class of smarter and more demanding customers has emerged. In tandem, new insurance carriers are moving quickly to offer new compelling digital services. Insurers globally are striving to engage empowered customers and digital transformation is becoming pervasive. Insurance customers are fuelling the demand for mobile solutions with expectations of direct access to content in a way that was inconceivable just a few years ago.